Issues

Issues with pyPicoSDK can be placed directly with Pico Technology's tech support team. To log an issue email support at:

• Email support: support@picotech.com.

• Contact us via our website: picotech.com/tech-support/technical-enquiries

Make sure to leave the following information:

• Issue Summary: "Describe the issue in detail."
• Environment Details
  • Operating system: "i.e. Windows/macOS/Linux(Ubuntu/Mint)"
  • PicoScope model: "i.e. PicoScope 3814E/PicoScope 6824E"
  • Python version: "Can be found using python -V"
  • pyPicoSDK version: "Can be found using pip list or pip freeze"
  • PicoSDK version: "Can be found in SDK docs location per PicoScope"
• Steps to reproduce issue: "Detail the steps to arrive at the same."