Issues
Issues with pyPicoSDK can be placed directly with Pico Technology's tech support team. To log an issue email support at:
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Email support: support@picotech.com.
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Contact us via our website: picotech.com/tech-support/technical-enquiries
Include the following information:
| Field | Description/Example |
|---|---|
| Issue Summary | Describe the issue in detail. |
| Operating system | i.e. Windows / macOS / Linux (Ubuntu/Mint) |
| PicoScope model | i.e. PicoScope 3814E / PicoScope 6824E |
| Python version | Can be found using python -V |
| pyPicoSDK version | Can be found using pip list or pip freeze |
| PicoSDK version | Can be found in SDK docs location per PicoScope |
| Steps to reproduce | Detail the steps to arrive at the same. |